Accessibility Statement

The Whitlock is committed to providing a welcoming, comfortable, and accessible experience for every guest, both on our property in Lenox, Massachusetts and on our website.

Our Commitment

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Measures We Take

• Designing with sufficient color contrast, scalable type, and clear visual hierarchy.
• Providing descriptive alternative text for meaningful images.
• Building semantic HTML and labeled form controls for assistive technology.
• Supporting full keyboard navigation and visible focus indicators.
• Testing the website periodically with automated tools and manual review.

On the Property

The Whitlock occupies a historic building, and we work to balance preservation with accessibility. Please contact us in advance of your visit if you have specific needs and we will do our best to accommodate you, including room selection, dining arrangements, and event setup.

Ongoing Improvement

Accessibility is an ongoing effort. We continue to review our website and operations and welcome feedback that helps us improve.

Feedback and Assistance

If you encounter a barrier on our website, need information in an alternative format, or would like to share a suggestion, please reach out and we will respond promptly.

The Whitlock
16 Church Street, Lenox, Massachusetts 01240
hello@thewhitlock.com
+1 (413) 637-3330